Terms & Conditions

Effective Date: November 2025
Last Updated: November 2025

Welcome to Moon & Magnolia! These Terms & Conditions (“Terms”) govern your use of our website www.moonandmagnoliaevents.com, any purchases you make, and your participation in our events or offerings. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Overview

Moon & Magnolia (“we,” “us,” or “our”) is a creative studio based in Jersey City, NJ, offering curated ritual kits, candles, intentional gatherings, and event planning services. All products and services are provided subject to these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old to make a purchase or use our services. By placing an order, you represent that all information provided is accurate and complete.

3. Products & Services

We strive to display our products accurately; however, slight variations in color, texture, or scent may occur due to the handmade nature of our goods.

  • Custom Orders: If applicable, all custom orders are non-refundable once production has begun.

  • Event Services: For event-related bookings, separate agreements or deposits may apply.

We reserve the right to modify or discontinue products or services at any time without notice.

4. Pricing & Payment

All prices are listed in U.S. dollars (USD) and are subject to change without notice.
We accept secure payments through third-party providers (such as Stripe or PayPal). Moon & Magnolia does not store full credit-card details.

You agree to pay all fees, taxes, and shipping costs associated with your order.

5. Shipping & Fulfillment

Processing times are stated on each product listing. Once shipped, we are not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

Please ensure your shipping information is accurate before completing your purchase.

6. Returns, Exchanges & Cancellations

Due to the handmade nature of our products, all sales are final unless your item arrives damaged or incorrect.

If there’s an issue with your order, please contact hello@moonandmagnoliaevents.com within 7 days of delivery with your order number and photos of the issue. We’ll make every effort to resolve it promptly.

7. Event Deposits & Refunds

Deposits for events, workshops, or gatherings are non-refundable unless otherwise stated in a signed agreement.
If Moon & Magnolia cancels an event, full refunds will be issued.

8. Intellectual Property

All content on this website—including images, text, product names, logos, and designs—is the property of Moon & Magnolia and may not be copied, modified, or distributed without written permission.

You may use this site for personal, non-commercial purposes only.

9. Disclaimer of Liability

Moon & Magnolia products are intended for external use and household enjoyment only.
We are not liable for any injury, allergic reaction, or damage resulting from the misuse of our products. Please read and follow all safety instructions provided.

You agree to use all candles, oils, and other items safely and responsibly.
Never leave burning candles unattended.

10. Limitation of Liability

To the fullest extent permitted by law, Moon & Magnolia and its owners, employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products, services, or website.

11. Indemnification

You agree to indemnify and hold Moon & Magnolia harmless from any claims, damages, or expenses arising from your misuse of our site, products, or violation of these Terms.

12. Third-Party Links

Our website may include links to third-party sites (such as vendors, affiliates, or social media). We are not responsible for the content or privacy practices of those sites.

13. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.
Any disputes shall be resolved in the courts located in Hudson County, NJ.

14. Updates to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of the site constitutes acceptance of those changes

15. SMS Messaging Policy

By signing up for text updates from Moon & Magnolia, you agree to receive recurring automated marketing and informational text (SMS) messages from us. These may include order updates, event reminders, promotional offers, or messages related to your purchases, inquiries, or participation in The Circle. Consent to receive these messages is not a condition of purchase.

Opt-Out & Support
You can unsubscribe from our text messages at any time by replying STOP to any message you receive from us. After you send the STOP message, we will send one final confirmation text to confirm your opt-out. To re-subscribe, simply sign up again or text START to the same number.
If you need assistance, reply HELP or email us at hello@moonandmagnoliaevents.com.

Message Frequency & Fees
Message frequency varies. Message and data rates may apply according to your mobile carrier’s plan. Moon & Magnolia is not liable for delayed or undelivered messages.

Supported Carriers
Our messaging service works with most U.S. mobile carriers. Participation may vary depending on your mobile carrier and device.

Privacy
We value your privacy. Information collected through our SMS program is used in accordance with our Privacy Policy and will never be sold or shared with third parties for their marketing purposes.

16. Contact

For questions about these Terms, please contact:
Moon & Magnolia
Jersey City, New Jersey
hello@moonandmagnoliaevents.com